Privacy

Last updated: September 21, 2026

Mina & Co. respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose, and protect your information when you visit shopminaco.com, place an order, create an account, contact us, or otherwise use our services.

By accessing or using our website, you acknowledge the practices described in this Privacy & Security Policy.

INFORMATION WE COLLECT

Depending on how you interact with our website, we may collect:

Contact information, including your name, email address, phone number, billing address, and shipping address.
Order and transaction information, including the products purchased, payment confirmation, returns, and order history.
Account information, such as your username, password, and saved preferences.
Shopping activity, including products viewed, items added to your cart, and wishlist activity.
Customer service information provided when you contact us, submit a return request, or communicate with our team.
Technical and usage information, including your IP address, browser, device, network connection, pages visited, and interactions with our website.

Payment information is processed securely by Shopify and our payment providers. Mina & Co. does not directly store complete credit or debit card details.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

Process payments, fulfill orders, arrange shipping, and manage returns.
Create and manage your customer account.
Send order confirmations, shipping updates, and other transaction-related communications.
Respond to questions, requests, or customer service inquiries.
Detect and prevent fraud, unauthorized activity, and security threats.
Improve our website, products, services, and customer experience.
Send promotional emails, offers, or marketing communications when permitted by law. You may unsubscribe from promotional emails at any time.
Comply with legal obligations, enforce our policies, and protect our rights and those of our customers.

COOKIES AND TRACKING TECHNOLOGIES

Mina & Co. and Shopify use cookies, pixels, and similar technologies to operate and improve our website. Cookies are small files stored on your device that may help us:

Remember your cart, preferences, login information, and selected region.
Keep the website and checkout functioning securely.
Understand how customers browse and interact with the website.
Measure website performance and improve our services.
Provide relevant marketing and advertising, where permitted.

You can manage or block cookies through your browser settings or the cookie preference options available on our website. Disabling certain cookies may prevent some features, including the cart or checkout, from working correctly.

HOW WE SHARE INFORMATION

We may share personal information only when reasonably necessary with:

Shopify, payment processors, shipping carriers, fulfillment partners, and other providers that help us operate our store.
Customer support, analytics, marketing, advertising, cloud storage, and technology providers.
Government authorities, regulators, or law enforcement when required by law.
Parties involved in a merger, sale, reorganization, or other business transaction.

These providers may process information according to their own privacy policies. We do not control the privacy practices of third-party websites or services linked from our website.

SECURITY AND DATA RETENTION

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no online system or method of transmission is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to provide our services, maintain customer accounts and business records, resolve disputes, prevent fraud, and comply with legal obligations.

INTERNATIONAL DATA PROCESSING

Because Mina & Co. uses Shopify and other international service providers, personal information may be stored or processed outside your country of residence, including in Canada and the United States. When information is processed in another country, it may be subject to the laws of that jurisdiction.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to:

Request access to the personal information we hold about you.
Request that inaccurate information be corrected.
Request deletion of your personal information, subject to legal exceptions.
Withdraw consent where our processing depends on your consent.
Request information about how your personal information is used or disclosed.
Unsubscribe from promotional communications.

We may request information to verify your identity before completing a privacy request. Exercising your privacy rights will not result in discriminatory treatment.

CHILDREN’S PRIVACY

Our website and services are not intended for children, and we do not knowingly collect personal information from children. A parent or legal guardian who believes that a child has provided personal information may contact us to request its deletion.

POLICY UPDATES

We may update this Privacy & Security Policy to reflect changes to our practices, services, or legal obligations. The revised policy will be published on this page with an updated revision date.

CONTACT US

If you have questions about this policy, our privacy practices, or would like to exercise your privacy rights, please contact us at the option in the footer